Mafomu kulankhulana malonda. The chinenero kulankhulana malonda. The malamulo kulankhulana malonda

Mafomu kulankhulana ntchito ndi osiyanasiyana kwambiri moyo oona za chikhalidwe. Onse malonda ndi timakhala malonda kudza monga mabungwe a zachuma a mitundu ina umwini, komanso nzika wamba.

Business Communication: kukambirana nkhani

Modern zinthu ndi zachuma zachititsa kuti zinthu m'gulu ndiponso malonda kwa nzika zonse. Zimenezi Amaonetsa kufunika kuphunzitsa zosiyanasiyana zinenero kulankhula tsiku ndi tsiku. Pankhaniyi tikulankhula za kufunika kusintha yamtunduwu ndi anthu nkhani zilankhulo.

Yamtunduwu m'munda wa kulankhulana mwachindunji ndi kupambana kapena kulephera ntchito iliyonse (mwachitsanzo, sayansi, malonda, luso malonda). Anthu ogwira ntchito m'munda wa kasamalidwe (Ngopambana, amalonda, okonza kupanga), mawonekedwe a kulankhulana ntchito kwa ogwira ntchito amenewa ndi mbali yofunika ya Luso awo.

Choncho, ntchito kulankhulana - Mtundu wotchuka kwambiri wa kugonana chikhalidwe. Iwo ukufanizidwa ndi dera la chilamulo utsogoleri, malonda, za mgwirizano wa mayiko, ndiponso unansi zachuma ndi malamulo.

Luso bwinobwino kuchititsa zokambirana malonda, lemba la chikalata bwino olembedwa, luso Buku chikalata - ndi zigawo zikuluzikulu zofunika za Luso, amene kusankha.

Choncho, malankhulidwe ndi chikhalidwe otsika mlingo kwambiri chilamulira chikhalidwe ndi kuchepa kwa mphamvu ya zokambirana ndipo misonkhano. Pa nkhani imeneyi, nthawi zambiri ziwalo za malamulo olembedwa mu njira yotero, si abwino kuphedwa awo.

Kulunjika kulankhulana malonda

Akhama America pabwino bizinesi kutha kulankhula anzanga.

Pankhaniyi, okwatiranawo angakhale mabungwe osiyana malonda, komanso anthu wamba. Language wa malonda kwambiri chida champhamvu mogwirizana lamulo chikhalidwe ndi mogwirizana kwa zinthu zachuma. Nthawi zambiri, anthu akhoza kulowa asapita bizinesi ya mwalamulo la mogwirizana enieni mu dera lirilonse la ntchito. The chifukwa yabwino kulembetsa mlanduwu ndi mgwirizano - Mgwirizano wa zimene kukhulupirirana ndi kulemekezana.

Chinthu china enieni zosiyana - regimentation ake. Mu mawu ena - ndi subordination ya malamulo ndi kukaniza.

Mitundu ndi mitundu kulankhulana malonda

Malamulo amenewa anafotokozedwa mwa mitundu yambiri ya kulankhulana malonda ndi mitundu, komanso kuchuluka kwa mwambo, zolinga akukumana mogwirizana kwa nkhaniyi. Ofunika Pankhaniyi zimatengera pa mogwirizana mfundo monga "Culture wa Kulankhula" ndi "ntchito kulankhulana". Pankhaniyi, tikhoza kulankhula za miyambo ndi malamulo chikhalidwe cha khalidwe zimenezi zinalembedwa ndi zalembedwa monga protocol ndipo ali mu mawonekedwe a malamulo a chikhalidwe khalidwe, zodyera ndi kukaniza mu nthawi chimango kulankhulana.

The mitundu ikuluikulu ya maubwenzi malonda

Kudziwika mitundu kulankhulana bizinesi:

- mawonekedwe a mawu - olembedwa ndi kunyozedwa;

- zochokera lathu la mawu pakati pa anthuwo ndipo wolankhulayo - monologue ndi kukambirana;

- malingana ndi chiwerengero cha ophunzira - pagulu ndi lotha;

- pamaso pa kapena wagawo ndi - mwachindunji kapena kudzera m'njira zina;

- otuluka mabwanawe vuto - kukhudzana ndi akumidzi.

Izi mitundu ya kulankhulana malonda zimathandiza kuti mapangidwe mbali khalidwe la kulankhula tsiku ndi tsiku.

The mitundu ikuluikulu kulankhulana malonda

Ambiri ntchito njira ziwiri monga mawu olembedwa ndi m'kamwa malonda.

mitundu ina kulankhulana malonda chikhalidwe ndi mwadongosolo zosiyana mitundu ya Chirasha. Ngati lolembedwa chinenero malonda - nduna kalembedwe kulankhulana, mawonekedwe m'kamwa uli wosakanizidwa kalembedwe maphunziro.

Chilankhulo cha ntchito kulankhulana dialogic ndi mawonekedwe monologue ali kusiyana. Choncho ngati monologue malonda akhoza amati ndi buku mophiphiritsira, dialogic mtundu wa kulankhula - kulankhulana, amene kumaonekera mbali syntactic wa kulankhula. Mtundu yotsirizira ya kulankhulana malonda amanena kuti kulankhulana lotha, ndipo woyamba - kwa kulankhula pagulu.

Distance (potumiza makalata kapena fax, ndi nkhani telefoni) kulankhulana zina. kusiyana Aika pamaso pa kukhudzana kwambiri chifukwa cha chidwi kwa interlocutors intonation kukambirana m'kamwa. Komanso mbali khalidwe la kulankhulana kotereku ndi waufupi ndi lamulo, amalephera kugwiritsa ntchito manja zosiyanasiyana chonyamulira zambiri.

Zida Business Communication

Culture Woyankhula ndi Malo a talente mtundu wanyimbo zosiyanasiyana kulankhulana m'kamwa ndi olembedwa. Cha mtundu umenewu kulemba ukufanizidwa ndi makalata malonda ndi zikalata zina, amene atathana chikhalidwe ndi malamulo asapita (zosiyanasiyana mapangano zosiyanasiyana ndi zikalata zina akuthandiza). Kulankhula mwa zomwe zagwiridwa mfundo kulankhulana malonda, kudzera mwa misonkhano, zokambirana malonda ndi zokambiranazo. A msonkhano ndi msonkhano - wapadera wa protocol kulankhulana, lomwe likulamuliridwa ndi monologues imene pakalibe chikhalidwe olembedwa. Komanso monologue malonda zikhoza kukhalapo nthawi imodzi m'njira m'kamwa ndi olembedwa.

Madera kulankhulana malonda

Mafelemu a zotumizira mauthenga malonda kwambiri kukodzedwa. Choncho, zigawo zake ndi: malonda ndi kukambirana boma. Pankhaniyi bwino kwa gulu lililonse malonda zimadalira luso ulaliki wa malonda ake mu kuwala yabwino ndi chilengedwe cha chidwi bwenzi aliyense kuti idzalimbikitsa chithunzi chabwino.

Choncho, kuwonjezera pa mwachizolowezi monologue kulankhula kulankhulana ntchito zikuphatikizapo mwachangu okonzeka ndi unreadable kulankhula mu mawonekedwe a ulaliki, kutsegula ananena pa misonkhano boma. Izi iwonso monga malemba zodyera ndi makalata congratulatory.