Psychology kulankhulana bizinesi ya malonda masiku ano

Kukwaniritsa chimene mukufuna muyenera kudziwa kuwerenga maganizo kulankhulana malonda - kwenikweni luso la kuyankhulana. Mwini luso limeneli, m'pamene. Chikutanthauza njira yosavuta.

Komabe, kodi zimenezi kungathandize kuchita? Apa zonse ndi losavuta: ngati inayake, malonda kulankhulana ungayambenso. Izi makamaka kulankhulana, nzeru zambiri pakati pa magulu awiri kapena kuposa. Mfundozi ndi zofunika kwambiri makamaka negotiators, ndipo motero, anthu amene analanda za nkhaniyo, ndipo amatha kugonjera mfundo ndi maganizo awo, athe Mokhumbira mu zokambirana.

Mu nkhani imeneyi, kuwerenga maganizo a kukambirana malonda amakhala nkhani osiyana kafukufuku, akatswiri ambiri ngakhale ganyu akatswiri kuthandiza pa zokambirana malonda.

ndi kuwerenga maganizo kulankhulana ntchito chiyani?

  Kumbali chosavuta, luso limeneli kutsatira okha, kumanga awo kulankhulana ndi anthu, luso ndi kuziika. Luso limeneli ndi lofunika kwambiri mu moyo. Anthu amene iwo akhoza kukwaniritsa moyo ntchito. Koma munthu amene amapita ku ntchito pa kukhudzana, nthawizonse amavutika kuthetsa mavuto awo pa ubale ndi anzake ndi ogwira ntchito.

Komabe, malonda kulankhulana zamaganizo maphunziro onse mafunso awa, ananena kuti talente zachilengedwe sikokwanira, zofunika kwambiri ali maphunziro zambiri, yamtunduwu ndi Luso. Izi zikutanthauza kuti malonda kukambirana ndi kukambirana ayenera kuphunzira, nzeru ndi ntchito.

Masiku ano zinthu dziko, kotero kuti kulankhulana yosavuta kumanzere dzulo, tsopano malonda kulankhulana - ndi sayansi kuti nthawi zonse kuphunzira ndi bwino. Iwo uli wosakanizika ndi maphunziro ena a sayansi, amenenso kubweretsa chinachake chatsopano, kuthandiza kumvetsa bwino nkhani. Choncho mfundo zamaganizo kulankhulana malonda si limodzi lokha kuwerenga maganizo, ngakhale kuti zofunika koposa.

Kaperekedwe kulankhulana ndi njira ya chikoka pa interlocutor ndi

  Choyamba, muyenera kudziwa kuti kulankhulana lagawidwa mitundu iwiri: wapakamwa ndipo popanda mawu n'komwe. kulankhulana wapakamwa - ichi ndi chinachake basi chimene chimachitika ndi mawu, kuti kumene ife amakonda. Kwambiri chidwi kwambiri ndi sanali wapakamwa kulankhulana - chinenero thupi, kugwedeza, etc. Iye zambiri za interlocutor, komanso ngati kupereka za inu.

Pamene kulankhulana sanali wapakamwa ndi kuphunzira nkhope, manja, kaimidwe, manja, amene anazindikira mu ndondomeko kulankhulana. Mu kuphunzira kulankhulana wapakamwa chidwi linaperekedwa Paralinguistics ndi prosody - ndi katchulidwe makamaka, kamvekedwe ka mawu, kayimbidwe kotani ndiponso zinthu zina.

Palimodzi, zimenezi zimathandiza kuti mudziwe zina za interlocutor anu, pa maziko amene zochita zikhoza kupangidwa ndi kupereka mnzake nkhani imene amamvetsera. Izi kawirikawiri anamanga zamaganizo a kukambirana, makamaka, mabwana odziwa.

malamulo General wa kukambirana

  Pamaziko a mudziwe zilipo, n'zotheka kuti yochepa mndandanda wa malamulo amene kuwerengera bwino pa kugonana.

- Choyamba, muyenera kuganizira pasadakhale mutu wa kukambirana, komanso mavuto amene mukufuna kukambirana. Pankhaniyi, muyenera kale maganizo pa magazini iliyonse ndi kudziwa udindo wake.

- Chachiwiri, safuna kuti amayesetsa mnzake, chifukwa kulankhulana akhale unobtrusive.

- Pa foni, muyenera kutsatira kukhudzana zithunzi. Anthu ambiri okayikitsa, ngati munthu alibe kuyang'ana pa iwo.

- Chofunika kwambiri ndi aima. Adzamangidwa ndi munthu payekha kukhulupirira pang'ono, magwero tidzakambirana kuti anali kubisalira chinachake.

- M'pofunika liyang'anire ndi kulankhulana mawu. maganizo awo bwino ayenera kumanga, kuti asasokonezeke ndi illogic. M'malo mawu akuti "Ine" Ndi bwino kugwiritsa ntchito mawu akuti "Kodi inu simukuganiza kuti ...". Musaphwanye zotere mpaka kulankhula ndi mawu ovuta, kafukufuku akusonyeza kuti anthu amakonda mawu yosavuta kumva, ngakhale anthu onse bwino pa nkhani imeneyi.

Malamulowa ndipo ndi kuwerenga maganizo kulankhulana malonda, podziwa iwo akhoza kale zotsatira.