ISO 9001 - ndichiyani? ISO 9001 Quality System

Kutola mtundu wa bokosi, wosuta amaona zambiri acronyms kuti si nthawi zonse kudziwika kwa iye. Komanso, zonse akunena za ubwino wa katundu, chitsimikizo ndi chitsimikizo. anthu masiku ano, makamaka amene ali kapena amalowerera bizinesi, ayenera kudziwa zimene zikuchitika. Choncho ndikofunikira wofufuza nkhani imeneyi ndi kuyamba ku ISO wotchuka kwambiri 9001. International Standard N'chiyani mmene mbiri yabwino, amapindula lili ndi mavuto ena ayankhidwa mwatsatanetsatane m'munsimu.

khalidwe

Mawu akuti "khalidwe" mbe mu lotanthauzira mawu a munthu aliyense. mfundo zonse kupereka osiyana, succinct tanthauzo. Yacimwemwe wamba ogula - mzere (kapena bwino komabe kuposa) kuti iye amafuna kuti wapeza. Kaya ndi utumiki, chakudya, zovala, ziwiya za panyumba, kapena china chilichonse, ogula amafuna kuti Mudzambweza kupindula kapena zosangalatsa.

Popeza chiŵerengero ichi kwambiri m'maganizo, anayamba i yeniyeni, kugwilizana ndi amene adzaona mlingo wa khalidwe. Kuti atsimikizire kugwilizana wa katundu angakhale osiyana mabungwe oziyimila paokha pamene kupereka maganizo ake.

Ogula ndi wofunika, koma ngati nkhani iyi si wofunika kwambiri kwa sewerolo kupanga bwino kwambiri ndipo nthawi yaitali sichidzatha bwino monga mankhwala kapena utumiki.

khalidwe cheke

pali mkati cheke mabungwe ambiri. Pamene dipatimenti kapena akuluakulu ena potaya ntchito ndi kutulutsa katundu. Ndithudi, mu Kudziwa zizindikiro ngati angayambe kukayikira, koma kusiya kotheratu zedi.

Mtundu wachiwiri mayeso - naye. Mwachitsanzo, pamene sapulaya ndi zofunika kuzikwaniritsa, kuphwanya amene chingandithandize kuchotsa pangano mgwirizano. Macheke akhoza ikuchitika mwachindunji kapena kudzera lachitatu maphwando. Mwachitsanzo, mabungwe kuchita chitsimikizo malinga ndi GOST kapena ISO 9001 muyezo.

Chitsimikizo kungakhale kuvomerezedwa kapena kwawo. Sikuti kulankhula za kusiyana zotheka poyerekezera amasokoneza kwa mitundu izi. mankhwala ambiri amavutika ndi chitsimikizo lamulo: mankhwala ana, zonunkhira, mankhwala, makompyuta, magalimoto, etc. Koma kuvomerezedwa chitsimikizo samaletsa chikudutsa zaufulu ndi kutenga ISO 9001 satifiketi.

Latsopano la Russia zotsatirazi zikalata zaufulu ndi ambiri: GOST R, TR (zaumisiri Malamulo), chitetezo moto, phytosanitary, kalata ya chiyambi, ISO 9001.

ndi ndi chiyani pamene ntchito chosonyeza

Kuchititsa chitsimikizo zaufulu za kampani mwina nthawi iliyonse mukuona kufunika ndi mphamvu kugwiritsa dongosolo lake. Koma umboni GOST ISO 9001 akuonetsa osati pamene akuona kuti kasamalidwe ndi malangizo adzakhala kuchepetsa "pamwamba pansi", ndipo pamene khamu lonselo kumva kufunika ndi kufunikira. Zinachitikira ndi chicodziwika kuti kanthu amachokera antchito, ndi ndondomeko chitsimikizo Kunena bwino Cofunika kwambiri.

Choncho, kuyankha funso waukulu: "? ISO 9001 - ndichiyani" Izi amafuna kuti padziko lonse kasamalidwe khalidwe. Dziwani kuti si zofunika kwa mankhwala kapena utumiki, osati chitsimikizo cha ubwino wawo, izi zofunika kasamalidwe dongosolo, koma zotsatira zake ndithu bwanji chomaliza mankhwala. Izo zinandipangitsa muyezo konsekonse, oyenera mabungwe yaikulu komanso Makampani ting'onoting'ono.

Kumene apereke ISO 9001 satifiketi?

ISO 9001 "Quality Management Systems. Center amafuna 'akhoza kumupatsa munthu chitsimikizo thupi zatulutsidwa mderali.
Ife tiri kuwonana ndi katswiri chitsimikizo Semenova Evgenia kampani "RosTestStandart» (www.rosteststandart.ru), ndi pempho kuti afotokoze mmene Kamangidwe kwa bukuli:

"Pa nthawi ya mankhwala ife amalangiza kasitomala za magawo a chitsimikizo cha, nthawi ndi mtengo wa chikalata chomaliza, atagwirizana pangano. Cholinga chathu mu ntchito ndi makasitomala - kuti apereke chikalatacho posachedwapa kutenga nkhani zofunikira za makasitomala ndi okhudzidwa kochepa kumbali yake. Kwa zaka 11 takhala chikalata zikalata zoposa 7.500 ya kulembetsa ndi kwa masiku 2 chifukwa ndondomeko debugged. "

The kampani "RosTestStandart" ndi zatulutsidwa chitsimikizo thupi, ndipo nthambi 56. Russia kuti amalola kuti ntchito ndi makasitomala ochokera m'madera osiyanasiyana. Pakati makasitomala kampani osati ku Russia, koma ku Belarus, Ukraine, Azerbaijan, Tajikistan, Kazakhstan.

N'chiyani chimachititsa ISO chitsimikizo

Mu msika lero, ochuluka a makampani kupereka ntchito zofanana kapena katundu. ISO 9001 amapereka:

• ponso zina mu mlingo ndi fano kampani pamaso pa makasitomala, abwenzi ogwira ntchito;

• mpikisano ntchito;

• chikhulupililo cha makasitomala ndi mkazi wake;

• ISO 9001 dongosolo ndi kumanga yoyenera ndi kukhazikitsa zina lamulo kuonetsetsa kuti gulu la (mapulani, kuwunika), ndipo monga Motero, patsogolo ntchito ndalama;

• mwayi wofalitsa tenders kumene kalata imodzi zinthu;

• mwayi kulowa msika lonse.

Ngati kampani abwera zoti zinali nthawi ngati matriculation, koma si onse asatambira kusintha utsogoleri, m'pofunika awerengazo ISO 9001. Kodi ndi, zimene amapereka ubwino ndi momwe kuti mbiri yabwino. Nkofunika kukumbukira kuti ISO - si 'mapepala' a kuyitana ndi fano, kwenikweni wogwira mtima kasamalidwe chida. Ngati ntchito pa mphamvu zonse, koma osati yokhala zimayenda osati kale kubwera. Pali mabungwe amene "moyo" pa muyezo ISO, koma musati ndifulumire ayenerere chitsimikizo.

Chinthu chofunika kwambiri mu ISO 9001 muyezo

Ndondomeko, mapulani, kuwunikira ISO 9001 audits - ndichiyani ndi kukonza iwo, tikupeza, mabwana. Nthawi zambiri amathandiza a alangizi ku matupi chitsimikizo.

Chinthu chachikulu ndi kuti m'pofunika kukumbukira ndi zonse kutsogoleredwa ndi kampani, amene anayambitsa dongosolo khalidwe kasamalidwe ISO 9001 - kasamalidwe mfundo ya "Plan, Kodi izo, Check Act". kanthu kwa kuchuluka kwa chitsimikizo ayenera kukambirana ndi "kuwathamangitsa" mwa ndondomeko imeneyi.

Mabwana ambiri adzakhala kumwetulira, chifukwa mfundo imeneyi yakhala kudziwika. ISO muyezo si akuyesera kuti akutsogolera koma akugwirizana Kutsatila mfundo imeneyi, nthawi zonse ndipo kulikonse.

Mfundo za ISO 9001

ISO 9001 tichipeza mfundo zisanu ndi zitatu zofunika:

• Makasitomala kwambiri. Nkofunika kudziwa kuti pano tikulankhula osati za yotsiriza wosuta, kasitomala, wogula (ngakhale patsogolo uyu!). m'madipatimenti Internal, ogwira ntchito amaona ngati ogula katundu kuti amasule anzawo. Onse amu njira kampani ina kugwirizana kudutsa pa unyolo yosatha mankhwala kapena zinthu zokhudzana.

• kasamalidwe utsogoleri. Chabwino, ngati kanthu uli antchito, koma nawo, kuyang'aniridwa ndi zosankha zofunika adzafuna kwa kasamalidwe mu njira iliyonse.

• NAWO antchito. Wolembedwa ntchito aliyense, mosasamala kanthu za udindo ayenera kudziwa kufunika kwa mankhwala khalidwe ndi kuona udindo wawo kukwaniritsa cholingacho.

• Ndondomeko njira. The ndondomeko - Ntchitoyi kuti ali zolowetsa, zotuluka ndi zotsatira. ISO 9001 dongosolo ndi njira imeneyi kumafuna m'madipatimenti angapo ndipo amaganizira zosowa zawo, mwayi ndi zofooka.

• Mwadongosolo njira. Ngati inu mukuyang'ana pa bungwe lirilonse aliyense dipatimenti 'imakoka bulangeti yekha "ndi zina otsutsana zofuna njira. Ntchito utsogoleri - kupeza kukondera ndi zochita zosoŵa ndi zokhumba za m'madipatimenti zonse mwakamodzi, tiyenera kusonyeza mu amasokoneza ndi fano kampani. The akuyendera khalidwe kasamalidwe dongosolo chingatithandize pa nkhani imeneyi.

• Mosalekeza bwino.

• Kukhazikitsidwa kwa zochita umboni ofotokoza. Apa kuthandiza kalozera kudzakhala malipoti, audits, zoganiza, madandaulo, kusanthula zizindikiro, pozindikira pa mapulani kugwilizana ndi zina zotero D..

• Matanthauzo opindulitsa katundu ubale.

Ndondomeko chitsimikizo

Njira chitsimikizo tichipeza 10 masitepe ochiritsira:

1. Unikani dongosolo lanu kukwaniritsa miyezo lonse. Mukhoza kuchita izi paokha kapena mothandizidwa ndi alangizi awo.

2. Jambulani mfundo ndi kusankha zochita kukonza (musaiwale za udindo wa utsogoleri ndi nkhani ya ndodo).

3. Tsatirani zochita atengedwa.

4. Gwiritsani zotsatira, ndi kafukufuku mobwerezabwereza.

5. Ngati zotsatira zinthu zolimbikitsa, ntchito kwa chitsimikizo thupi.

6. kuganiza pangano ndi zatulutsidwa kwa GOST ISO 9001 kampani.

7. Patsani kunja Auditor zikalata chofunika, kupereka mwayi kwa anapempha chinthu, ndondomeko, antchito (zofuna zawo, iye negotiates nanu pasadakhale mu pulogalamuyi kafukufuku).

8. chokani kwa izo malangizo a kafukufuku wa.

9. Tsatirani malangizo kapena kusatsatira.

10. Pezani satifiketi ISO 9001. The khalidwe la gulu lako tsopano kuboma (popachika lathuli satifiketi, malo online, muwayamikire, maka Abwenzi anu, antchito ndi kudziŵitsa makasitomala ndi abwenzi).

Kumbukirani kuti satifiketi mwapatsidwa kwa zaka 3, ndi aliyense amafunika chaka chokuchititsani kafukufuku pachaka. Ndipo, ndithudi, mogwirizana ndi zonse zimene zafotokozedwa kampani, nanditsate mukukwaniritsa zonse ndi kulowa ku mudzi wa mabungwe a mbiri yabwino.

kuipa ISO

Khalani limasonyeza kuti ngakhale kutchuka kwake, ali ndi satifiketi ISO ali kuipa kwake. Ngakhale zolakwa izi mosavuta anafotokoza, iwo ayenera kudziwa:

• A zambiri ntchito pepala. Malipoti, ndondomeko, mafunso ndi zina zotero, koma Komano, popanda iwo kulamulira ndi kusankha cholinga.

• mawu kwambiri ambiri, izo zimapangitsa chitetezo cha kusintha ndi ntchito zake zosiyanasiyana, koma pa nthawi yomweyo zimaphwanya limatchula za anthu amene amafunika.

• Zovuta kuzitsatira, ofooka, makampani osakonzekera kuchepetsa chitsimikizo kuti chochitika mwamwambo (mu nkhani iyi, ndi satifiketi ndi katatu mtengo kuposa kuti asagwidwe mwa ntchito zenizeni).

• Mtengo (mtengo wa chitsimikizo, "redrawing" anakhazikitsa dongosolo la alangizi kunja ndi ndodo akatswiri quality) chifukwa china kuti tiyenera kuyesetsa ntchito yeniyeni ya mapeto khalidwe.